MacPaper - Portal

Need help? Mac Papers is pleased to offer a variety of resources to ensure you have the best user experience possible.

Features and Benefits


Quick Start Video Guide:


Quick start video tutorials with tips for getting the most out of EZ Mac Connect. These walkthroughs are ideal for visual learners who would rather watch a video than read a manual.

Dashboard

Favorites

Product Comparison

Product Filtering



FAQs:


Answers to the most frequently asked questions are listed below. Still need help? Watch the video tutorials, view the user manual below or contact your account manager.

EZ Mac Connect is an online ordering system powered by Mac Papers, Inc. Customers can order online, view sales and history, search for products, view product availability and pricing, and see Mac Papers news.
Yes, if you would like to become a customer or you already are a customer but have not received access to our customer features area, go to the EZ Mac Connect home page and click Request Access. Please fill out the information on the page and a representative will contact you.
Go to EZ Mac Connect home page click Forgot Password and enter your username and the email address associated with your account. The password will be emailed to you using the address supplied.
If you know the Mac Papers item number you are ordering, you can use the Quick Order function found on your Dashboard. After entering the item number, click on the Add to Cart button to add items to your Shopping Cart. Proceed to the Shopping Cart page to complete your order.
Yes. Once you add your items to the cart on the Order Details checkout page, there is a required field for P.O. Number.
Yes. From the Dashboard – Order Status & History widget, you can print previous orders using the print this page icon
Yes. From the Dashboard – Order Status & History widget, you can check the status of an order; i.e., Picked, Invoiced
Your order will be quickly processed and delivered to you within 1-2 business days. Items in stock will typically ship out the next business day. Orders placed before 5 pm EST (M-F) may ship out the same day. If there is a delay for any reason, your local account manager or your customer service representative in your servicing branch will contact you directly.
Previous orders are located under the Order Status & History widget located in the Dashboard. You can search by specific date ranges for previous orders.
You can easily look up inventory if you know the Mac Papers number you are ordering. Use the Inventory Lookup function found on your Dashboard. After entering the item number, click on the Submit button to see the inventory available. You can add items to your Shopping Cart and proceed to the Shopping Cart page to complete your order.
Yes, if you have an item that you order frequently, add it to your Favorites List by simply clicking on the Add to Favorites button. You can find your favorites page under the Tools & Shortcuts section. From there you can add items to your Shopping Cart and proceed to the Shopping Cart page to complete your order.
Yes. You can add as many groups as you need to keep your Favorite Items organized. From the full item listing, you can click on multiple items and choose Add to Favorites action at the bottom of the screen to add to groups for easy ordering.
Yes. You can click and drag the row to reorder within a group.
The items will remain in your cart; however, the inventory is not secured until you place the order.
No, you will need to contact your local account manager or your customer service representative in your servicing branch. You can find the phone number in the upper right hand corner on any EZ Mac Connect page.
Yes. EZ Mac Connect is optimized for mobile access.
Yes. After adding and moving widgets to the desired location on the screen, from the Dashboard Settings – save current layout as a template.
Yes. From the full item listing, you can click on multiple items and choose Add to Compare action at the bottom of the screen to see item details, inventory and pricing side by side.
Yes. You can search by Vendor Item # by adding the vendor item number to the general search box and checking the By Vendor Item # box.


User Manual:


For a detailed review of EZ Mac Connect, including numerous screen captures, please refer to the User Manual.