Mac Papers and Packaging Announces New Executive Leadership Roles
Floor Care Guide: What Facility Managers Need to Know about Facility Supplies
Floor Care Guide: What Facility Managers Need to Know
When customers walk into a store or patients enter a hospital, they immediately begin to assess their environment, often judging a facility based solely on its aesthetic appeal. Your employees are no different—they deserve clean, safe facilities, too, regardless of whether or not your business receives customer traffic. Appearances and safety matter, and your floors make a subtle yet impactful statement about your organization’s brand, level of professionalism and commitment to cleanliness.
Commercial and industrial floor care options have changed over the years and will continue to evolve in the face of new substrates that reduce maintenance; the expectation for greener, more sustainable cleaning materials; and a maturing custodial workforce that requires continuing education to stay fluent in new trends.
Whether you run a hotel or elite university, your facility team needs to know about these trends and how to evolve with them. Here are a few ways to stay ahead of the curve.
Ease labor burdens with increased automation
Like most industries, the facility management (FM) sector has been hard hit by the labor shortage as leaders struggle to recruit and retain skilled talent. Research shows that 66% of facility managers and staff have left or have considered leaving their job in the past year. As FM staff age out of the workforce, organizations will need to replace these seasoned workers without breaking their budgets.
When FM professionals are in short supply, organizations can do more with less by investing in automation. Robotic scrubber-sweepers, for example, can clean large areas with minimal employee interaction or intervention, allowing teams to focus on more strategic, high-value tasks. This type of automation is especially useful for organizations that maintain massive warehouses, manufacturing plants or any other venue covering thousands of square feet.
Seek sustainable substrates and solutions
From routine cleaning to waxing and stripping, floor care requires the use of many potentially dangerous chemicals. Opting for greener alternatives, such as water-based cleaning agents, non-toxic solutions and supplies made from all-recycled plastic, is a simple way to help protect the environment as well as your employees’ health. Seek a distribution partner that carries environmentally conscious brands and ask for guidance when building your facility’s sustainability strategy.
An added bonus of prioritizing sustainability is the positive impact it can have on customer perception of your brand, as 4 out of 5 people describe themselves as likely to choose a brand with a positive approach to environmental sustainability. By using eco-friendly floor care products and promoting your commitment to sustainability, you can increase brand loyalty and attract new customers.
Don’t go it alone
With the rise of self-service technology and big box stores, it’s never been easier to purchase floor care products and other facility supplies. But convenience often comes at a cost, and organizations that rely on these quick solutions lose out on the industry knowledge and expertise a facility supply distributor can provide.
Find a partner that not only understands floor care trends and techniques, but one that can identify gaps in your FM strategy and help you fill them. Because although your next order of hardwood floor cleaner or surface disinfectant might be a click away, no online retailer will understand your business needs quite like your local supply partner.
For more on how to make the most of your floor care and maintenance program, reach out to our facility supply team.
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The Rise of Sensors & IoT Technology in Facility Management
The Rise of Sensors and IoT Technology in Facility Management
From office buildings and high-rise hotels to airports and manufacturing plants, the growing complexity of facilities is fueling a shift in how they’re maintained. Many facilities and property managers are embracing the move from human oversight to digital oversight, as it allows them to focus less on tactical tasks and more on strategic programs that enhance productivity, minimize waste and resource consumption and in some cases, even reduce their carbon footprint.
IoT, Defined
One of the fastest growing technologies is known as the Internet of Things, or IoT. The Internet of Things is a massive network of connected objects and people, all of which collect, transfer and share data with other Internet-enabled devices. In the world of IoT a “thing” can be virtually anything—or anyone. Connected home appliances, such as smart TVs and refrigerators, automobiles outfitted with sensors that detect things like low tire pressure, heart patients with pacemakers, and pets tagged with microchips are all examples of IoT and sensor technology in action.
As connected consumer products continue to grow in popularity, these devices are increasingly making their way into commercial facilities and business environments alike. We’ll explore how IoT and sensor technology can have a positive impact on your facilities management strategy, and how you can begin to effectively implement these game-changing tools.
Technology in Facility Management
IoT is ideal for sizable facilities with a substantial footprint. Teams that manage large or multi-site facilities are tasked with a wide range of responsibilities, including safety and security, operational activity, cleaning and maintenance and more.
These are just a few examples of IoT and sensor technology and how it can assist with the many different facets of facility management:
- Energy consumption: With the help of IoT and motion sensors, you can reduce energy consumption by turning off lights when rooms are unoccupied, or adjusting the temperature via remote thermostat controls. The same technology can help to minimize water consumption when applied to touchless restroom faucets.
- Asset monitoring: IoT can help facilities managers stay stocked with sensors that send alerts when supplies are running low.
- Labor management: IoT tech allows facilities leaders to monitor employee productivity, assign tasks and make adjustments to labor resources as necessary.
- Equipment usage: Sensors and IoT tech are perfect for tracking equipment usage and detecting failures in HVAC systems, plumbing and beyond, enabling facilities teams to perform preventive maintenance and quickly reduce downtime when issues associated with aging equipment or hardware arise.
Sustainability and LEED Certification
The green movement has spurred a sea change in how buildings are constructed, maintained and operated. Many businesses are striving to be more energy efficient and environmentally friendly, and one way to do this is by becoming LEED certified.
LEED provides a framework for healthy, efficient, carbon and cost-saving green buildings—and IoT can help facilities reach their sustainability goals. In fact, some facilities were able to cut their costs by up to 30% with the help of IoT technology.
While IoT can make a tangible difference in your facility management approach, it’s important to note that it’s not perfect, and there is a learning curve when implementing these tools. Third-party integrators can help merge IoT data and integrate systems into your existing infrastructure, but the sheer volume of data IoT produces creates a challenge when it comes to analyzing and acting on this data. Ideally, facilities operators would have a single source of IoT information, but this can be difficult to achieve when using multiple integrators, dashboards, etc.
If you’re curious about exploring ways to improve your facility management strategy, a Mac Papers + Packaging Facilities Supplies expert is ready to chat.
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MRO Goes Digital: Facility Management Trends for the New Year
MRO Goes Digital: Facility Management Trends for the New Year
The maintenance, repair and operations (MRO) industry is booming, with even more growth on the horizon: Between 2023 and 2028, the market is forecasted to expand at a rate of 2.3%, catapulting the total market value from $685.5 billion to $787.2 billion by 2026.
A major catalyst driving this growth is the rapid digitization occurring across the MRO and facility management (FM) space. Long considered a manual, analog process, MRO is increasingly becoming a digital-first industry as FM leaders adopt technologies like IoT, sensors and smart equipment. Once you examine the benefits MRO tech has to offer—enhanced efficiency, improved workflows, increased agility and flexibility, and the relative ease of implementation—it becomes clear that these technologies have the power to transform your facilities.
Here are a few of the trends we’re seeing take over the MRO sector and how you can leverage them to improve performance.
Data, Data Everywhere
Many business and facility leaders find themselves grappling with a glut of data and digital information, thanks in part to the increased number of connected devices being used across the workforce. In MRO, this includes smart equipment outfitted with sensors that relay information about an asset’s maintenance needs and overall health. Armed with this data, facility managers and operations leaders are able to proactively service equipment before a breakdown occurs, saving businesses considerable time, money and resources.
While data often uncovers useful insights that can be incorporated into your MRO strategy, it can be overwhelming if you don’t have a way to decipher and optimize it. That’s where automation and integration come in.
Automation and Integration
Everything from performance reports to facility supply orders can be automated. Because each business, and by extension, each MRO function, is different, there isn’t a one-size-fits-all approach to automation or integration—some organizations may choose to automate their work order processes, while others may focus more on invoice automation when submitting payments to vendor partners or contractors.
Integration is another trend that will continue to grow over the coming year, especially for tech-savvy organizations seeking ways to aggregate their data. The goal of integration is to manage different FM data streams and house them under one roof, making it easier to turn the information into actionable business insights.
Predictive Maintenance > Preventive Maintenance
If you’re in the MRO industry, you’ve heard of preventive maintenance, which IBM defines as “the act of performing regularly scheduled maintenance activities to help prevent unexpected failures in the future.” But what about predictive maintenance?
Predictive maintenance involves continuously monitoring assets and equipment in order to predict when a failure will occur. Once a potential issue has been identified, facility managers can take preventive measures to reduce the likelihood of a failure or breakdown.
According to the Department of Energy’s Federal Management Program, predictive maintenance can save roughly 8-11% more than preventive maintenance alone, and as much as 40% more than reactive maintenance. With that amount of savings on the line, there’s no doubt predictive maintenance—and the artificial intelligence (AI), automation and IoT tools needed to enable it—will continue to gain momentum in MRO and facility management.
“Going digital” means different things to different organizations, and getting started can feel like a daunting task—but you don’t have to go it alone. Reach out to a Mac Papers + Packaging Facility Supply specialist today for more information.
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Navigating the Customer Experience as a Small Business
Navigating the Customer Experience as a Small Business
Navigating the Customer Experience as a Small Business
By Ron Wagner
If there’s one perception many small business owners wish they could change, it’s the notion that their business is small. It’s their business, and it is of paramount importance to them. At the same time, smaller businesses don’t typically have as many resources at their fingertips as others—but that doesn’t mean they should take a backseat in the race to acquire and retain customers. If anything, they need to push harder and become even more customer-centric than their competitors. It all comes down to building great experiences that build great brands.
Customer experience, or CX, applies to every business on the planet, regardless of size. While a global enterprise’s approach to CX will look and feel different than that of a slightly smaller business, understanding (and serving) customers should be as much of a priority for small, family-owned or independent companies as it is for today’s leading brands.
Why is CX Important?
If investing in CX sounds more like a nice-to-have than a must-have, consider how much of a premium consumers place on experience: Research shows that in the U.S., even when people love a company or product, 59% will walk away after several bad experiences. Globally, 32% of all customers would stop doing business with a brand they loved after just one bad experience.
But it’s not all doom and gloom, as 77% of consumers are willing to pay more if they receive excellent customer service specifically from small businesses. Not only are they open to paying more, customers are more willing to travel further for the products or services they trust, forgive mistakes when a familiar brand makes them, and advocate and evangelize for companies that deliver great experiences.
Here are a few ways to build trust by building a customer-centric brand.
Tell Your Story: Build a Brand That “Connects” and Customers Want to Support
Invest time in making it clear why your business exists and how it helps solve problems for your customers. People will travel further, pay more and give greater consideration to brands and products they want. Case in point: 91% of the time, customers will shop at small businesses when convenient, and 74% seek ways to support small businesses even if they have to go out of their way to do so. Brands are built on emotional connections, and if you can create a brand that tells its story well and taps into that emotional connection, you’ll foster long-standing customer relationships, lasting value and guaranteed revenue … regardless of the size of your company.
Empower Your People: They are the Core of Your Business
Before you build, refine or even redefine your company, it’s crucial to make the distinction between your product or service and your brand. Both small and large businesses begin with a great product or service, but it has to be supported by people who care and believe in helping customers solve problems. If business owners encourage their employees to do their best to resolve issues quickly and efficiently, this signals to customers that the company trusts their employees and values their customers.
This is the bedrock of a solid customer-centric organization. And it’s what will transform buyers into repeat customers who go out of their way to support your brand—even when it’s not always “convenient.”
Stay Close to Your Customer: Understand What’s Important to Them
If you’re anything like most businesses that may be a bit smaller than their competitors, you rely on a carefully crafted budget in order to stay profitable. Some leaders shy away from exploring customer experience optimization because they fear the cost. But the best CX programs aren’t effective because they’re expensive; they work because the organizations that use them took the time to understand the market, conduct customer research and make key strategic decisions based on hard data. This allows them to outsmart, rather than outspend, the competition.
Investing in research, however, can be an expensive investment. Independent businesses seeking customer insights without the price tag have a few options: Google reviews, or online reviews in general, can be valuable tools for gauging how your brand is perceived in the market. Email outreach is another way to stay close to your customer, solicit feedback and show buyers that you have a vested interest in their interests.
Help Vs. Sell: Put Your Customer in the Driver’s Seat
Human beings are hardwired to seek control, because control gives us a sense of safety and security. When we feel that others are in a position of power over us, it creates discomfort. For example, do you know that uncomfortable feeling when you’re sitting in a car dealership while your sales representative is in the office with their sales manager debating the price? It’s one of the more stressful consumer experiences; the industry refers to it as keeping customers “in the box.” You have no control.
Successful brands put their customers in the driver’s seat—they advise, instead of dictate. Your role isn’t to tell customers what to do, but to help them understand their options and answer their questions. By transferring knowledge rather than forcing sales, you’re putting customers in a position to make empowered decisions.
Whether they’re shopping small or going big, buying B2B or B2C, customers engage in a certain amount of personal risk when making a purchase, and they don’t want to make mistakes. Don’t try to sell them, but rather try to help them buy by showing them options, being transparent and showing total value. This builds the trust that leads to connection that ultimately leads to brand loyalty.
It may sound daunting, but by taking an incremental, scalable approach, you can improve the customer experience without upending your operations or straining your resources. With a strategic plan in place, you can create a better CX while building a brand that stands up and stands out.
Stay tuned for our next article on the tools and tactics you can apply to enhance the experience your customers have when interacting with your small business.
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Supply Chain Setbacks: Managing the Disruption By Chris Jones
Supply Chain Setbacks: Managing the Disruption By Chris Jones
Two years ago, a slew of consumer goods from toilet paper and hand sanitizer to cars and pet food were suddenly hard to come by. A perfect storm of factors, including the COVID-19 pandemic and labor shortages, swept the globe and crippled supply networks across a range of industries and geographic locations.
Although many businesses have bounced back, paper, packaging, and printing supplies are still low, which is driving up costs for both manufacturers and buyers. According to the Bureau of Labor Statistics, the cost of wood pulp—the raw material used in paper—has risen 50.2% over the past year. As a result, the price of paper has gone up 16% since last summer. Some companies in the wide format space have seen prices increase between 25% and 40% over the past six to nine months. Experts predict these tight conditions will continue into 2023.
While you can’t anticipate every bump in the road ahead, there are strategies and tools you can deploy to help you see around the next corner, ensuring your business’s supply needs are met. Here are a few ways to stay stocked when your go-to products are in short supply.
Proactively Invest in Inventory Needs
To say that typical ordering and shipping timelines have become unpredictable is an understatement. At Mac Papers and Packaging, we’ve seen lead times on certain imports jump from three months to five, with container freight costs shooting from $3,500 to as high as $27,000. Prices are changing at a rapid pace, and inventory outages are a real concern for most printing and packaging-related companies.
That means inventory management is more important now than ever. If you don’t have a structured inventory process in place, start small by taking practical, proactive steps to avoid running out of materials. For example, if you know how much product you typically use per quarter or even per year, place preemptive orders weeks or, ideally, months in advance. Investing in inventory management will also help with overall cash flow and capacity planning.
This is where your distributor comes in—they will understand your supply needs as well as (or possibly better than) you do, particularly if you’ve enjoyed a long-standing relationship. They can play a key role in determining proper stock levels, securing competitive pricing, and planning for the future.
Stay Flexible
Partnering with a distributor that carries multiple products, brands, and types of components will make it easier to adapt to fluctuating supply and demand. It’s always beneficial to have options, especially when your first choice isn’t available. That means you might have to try a new brand or experiment with different materials. Working with new materials can be challenging, but your distributor can help you navigate Option B when supply chain issues strike and Option A isn’t available.
Trying new things might even result in a happy accident: Recently, a Mac Papers and Packaging customer was unable to purchase the brand name vehicle wrap they typically used for printing. We were able to find a suitable alternative at a lower price than their usual choice, which was a welcome win for the client.
Communicate with Customers
Whether you’re simply providing a status update or delivering not-so-great news, it’s crucial that you keep the lines of communication open between you and your customers. Because even when a single node of your supply chain goes haywire, the ripple effects can be felt down to the end user.
Due in part to the ubiquity of push notifications and AI-generated status updates, customers expect to be informed. No one wants to be blindsided by a late shipment or product shortage, and your customers will reward you with their loyalty if they feel you are doing everything in your power to help them reach their goals.
Despite the ongoing nature of these supply chain challenges, you can soften the blow to your business by planning ahead, communicating effectively, and partnering with a dealer that can work with you to secure the supplies you need.
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Announcing New Senior Leadership Promotions
Mac Papers and Packaging Announces Senior Leadership Promotions
JACKSONVILLE, Fla. (December 1, 2020) – Mac Papers and Packaging, one of the largest paper and packaging distributors in the Southeast U.S., announced today the promotion of several senior leaders across its business segments.
Executive Vice President, Paper, Craig Boortz, who currently oversees the company’s paper business segment, has been given the additional responsibility of regional management for all of the company’s distribution centers. Accordingly, all distribution center general managers now report directly to Boortz. Also reporting to Boortz is Mac Papers and Packaging veteran Carter Whiddon, who has been named Vice President, Inside Sales, a newly created role that reflects the company’s dedicated focus on outstanding customer service.
“Craig’s enduring commitment to Mac Papers and Packaging spans 28 years,” stated President and COO Rick Mitchell. “His proven leadership, industry knowledge and business skills have served Craig well, and we’re confident that he will excel in the expanded role. As Craig is quick to point out, working with a team of seasoned and skilled senior distribution center managers will go a long way toward ensuring excellent results.”
Chris McCabe has been named Executive Vice President, Packaging. McCabe joined the company in August, 2014, as Vice President of Packaging, bringing a wealth of industry experience. Over the past six years, McCabe has led the development of a comprehensive offering of packaging materials, equipment, and services and solutions, including kitting, design, customized programs for companies with complex packaging challenges, and single-source packaging programs for multi-location companies. McCabe also established the company’s exclusive Castle® packaging brand.
“Chris’s strategic vision, business acumen, effective leadership style and ability to recruit experienced talent have been instrumental in establishing packaging as a core part of our business,” stated Mitchell. “Our commitment to invest in and grow the packaging business is reflected in the addition of ‘+ Packaging’ to our corporate identity that we announced in October. I have complete confidence that Chris and the experienced team of packaging professionals he leads will continue to grow all aspects of packaging for the company.”
Ash Weekley has been promoted to Vice President, Wide Format & Graphics, and will now report directly to Mitchell. Since joining the wide format team as business development manager in 2017, Weekley has positioned Mac Papers and Packaging as a preferred distribution partner to well-known wide format equipment manufacturers and media brands. Weekley established the company’s Argent® wide format media brand and led the development of the re-imagined Wide Format IDEA Center™ the company recently announced.
“With Ash’s hard work and wide format know-how, Mac Papers + Packaging has become recognized in a short time as a respected full-service supplier to the wide format industry,” stated Mitchell. “I’m confident that Ash and the impressive team of experts he has assembled will continue to be successful in further expanding our wide format media and equipment offering to printers, sign shops and end users.”
Scott Sipkovsky has been named Vice President and General Manager of Mac Papers Envelope Converters (MPEC). After serving as Controller at MPEC for 20 years, Sipkovsky was named Director of Operations of the business in August 2019.
“Scott has been instrumental in achieving operational improvements that have continued to position MPEC as an industry leader in quality,” stated Mitchell. “Providing top-notch customer service and reliable on-time delivery is also extremely important to us, and we’re confident that we’ll continue realizing both under Scott’s proven leadership.”
About Mac Papers and Packaging
One of the largest wholesale distributors in the southeastern United States, Mac Papers and Packaging is a trusted distribution partner for paper and print, packaging materials and equipment, wide format products and equipment, facility supplies and office products. The company also converts and prints an extensive range of standard and custom envelopes at its state-of-the-art converting facility in Jacksonville, Florida. The First Coast city is also home to the company’s headquarters office. Founded in 1965, Mac Papers and Packaging operates distribution centers and retail stores throughout the Southeast.
Mac Papers and Packaging is owned by Monomoy Capital Partners, a private equity firm with $1.6 billion in committed capital that invests in middle-market businesses in the manufacturing, industrial, distribution and consumer products sectors.
To learn more, please visit www.macpapers.com and follow us on LinkedIn, Twitter and Instagram.
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Caryn King
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904.263.5628
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We Are Proud to Recognize & Honor All Who Have Served
On this Veterans Day 2020, all of us at Mac Papers + Packaging and Mac Papers Envelope Converters are extremely pleased to honor and thank all current and former members of the United States Armed Forces for their service to our country. We’re especially proud to honor and recognize the veterans on our team. It’s a privilege to work alongside you.
Air Force
Tony Jones, assistant director of warehouse, safety and training, served in the Air Force for 20+ years. Tony served in the Gulf War and was stationed in South Carolina, Louisiana, Texas, New Jersey, Germany and Korea.
Army
John Harris, an account manager at our Greensboro, North Carolina, location, is a 30-year Veteran in the U.S. Army Reserve. John retired in 2018 as a Brigade Commander after serving multiple deployments in Iraq, Afghanistan and Washington, D.C.
Leland Moseley, warehouse manager at our Raleigh, North Carolina, branch, served in the U.S. Army for nearly 10 years, including duty in Operation Desert Storm.
Dionne Kincy, a truck driver with our Tallahassee, Florida, location, served for 19 years in the U.S. Army and attained the rank of Sergeant First Class. Dionne served during the Iraq War and has performed hurricane disaster relief duties across the country.
Albert Stephens, warehouse manager for our Tallahassee, Florida, location, enlisted in the U.S. Army in 1979 and attained the rank of SPC 4. Albert was stationed in Georgia, Colorado and Germany.
Tom Kakara, a truck driver for our Nashville, Tennessee, location served for three years in the U.S. Army and three in the Florida National Guard. Tom attained the rank of SPC 4.
Alexander Solomon, a truck driver at our Tampa, Florida, location, served three years in the U.S. Army attaining the rank of SPC 4. After finishing basic training, Alexander spent his entire tour in Germany as part of an artillery battalion.
Gregory Szwajda, warehouse manager at our Orlando, Florida, location, served six years in the U.S. Army, attaining the rank of Staff Sergeant. He served for two tours in Afghanistan.
Mason Kerr, senior specialist for Mac National, served 28 years in the U.S Army Reserve attaining the rank of lieutenant colonel. He served in the Adjutant General’s Corps providing personnel service support.
Roosevelt Favor, operations manager trainee for our Charlotte, North Carolina, location, enlisted in the U.S. Army for 10+ years and attained the rank of Sergeant. Roosevelt was stationed in Germany, California, South Korea, Virginia and Maryland. His primary duties included managing purchasing, receiving, storage, picking, shipping, cycle counting and inventory. Roosevelt was also an instructional trainer/facilitator for various specialty tasks.
Art Smarr, account manager with our Columbia, South Carolina, location, served in the U.S. Army for six years achieving the rank of Captain. His primary services duty was Infantryman, 1/27th Infantry. Art was stationed in Hawaii, Georgia and South Carolina.
Robert Handshu, a production supervisor at Mac Papers Envelope Converters, served 23 years in the US Army Reserves, retiring as a Lieutenant Colonel. After serving as an Infantry Officer for five years in the Army, Robert transferred to the Transportation Corp and deployed to the Middle East twice. Roberts’s final position before retiring was as an instructor for the Command and Staff General College.
Marines
Ronnie Singleton, warehouse manager at our New Orleans, Louisiana, branch, achieved the rank of Corporal. Ronnie was stationed at Camp Pendleton with the 1st Battalion 7th Marines and did tours in Hong Kong, Korea, the Philippines and Okinawa.
Trebor O’Callaghan, a driver at our Atlanta location, served four years in the Marine Corp. Trebor was stationed in South Carolina, Texas and North Carolina. He attained the rank of Sergeant E-5.
George Mora, a field service planner for our Wide Format & Graphics team, served seven years in the United States Marine Corp. He served as a field radio operator while stationed in Japan and North Carolina. George attained the rank of Corporal E-4.
Bun Ou, an estimator at our envelope converters operation, served four years in the United States Marine Corp. as a Supply 3043 Army Custodian. Bun attained the rank of Lance Corporal and was stationed in North Carolina, Japan and South Carolina.
Coast Guard
Brian Powers, a packaging equipment specialist at our Jacksonville location, served six years in the United States Coast Guard as an Electricians Mate First Class. Brian ran the electrician shop at NESU Portsmouth, including two ships while at sea.
Navy
Jeffrey Illner, a specialist in our Wide Format & Graphics team, proudly served as a member of the U.S. Navy as a search and rescue swimmer in Jacksonville and onboard a ship.
Sarah Hiscox, an administrative assistant at Mac Papers Envelope Converters, served ten years in the U.S. Navy as a Raidoman-Intelligent Communications, Teletype Repair Specialist. Sarah attained the rank of E-5. She was stationed in Florida, California, South Carolina, Spain, Greece, Italy and Cuba.
Navy/Army National Guard
Jack Helle, a packaging equipment specialist at our Nashville, Tennessee, location, served in the U.S. Navy for eight years aboard the USS Cushing DD985 out of California as a Gas Turbine Systems Technician Electrical. Jack has been serving in the Army National Guard since 2009 in Tennessee and Iraq in 2010 as a Land Combat Electronic Missile System Repairer.
Mac Papers Reveals “Mac Papers and Packaging” as New Corporate Identity
Mac Papers Reveals ‘Mac Papers and Packaging’ as New Corporate Identity
New name reflects the company’s proven leadership position in and strong commitment to the packaging industry as well as its strategic priority to continue growing a core part of its business
JACKSONVILLE, Florida (October 8, 2020) –
Mac Papers, one of the largest merchant distributors in the Southeast U.S., announced today the evolution of its corporate identity to Mac Papers and Packaging, marking an exciting next chapter in the company’s 55-year history as Mac Papers.
“Our new name is a natural progression for the company,” stated Mac Papers and Packaging President and COO Rick Mitchell. “We have built a comprehensive packaging business that’s a core part of our company and a key contributor to our success, and we will continue to invest in its growth.”
Mac Papers and Packaging offers an extensive range of packaging materials and equipment from leading companies in the industry. The company also offers its diverse base of customers a wide range of packaging solutions and services, including kitting, packaging design and e-commerce expertise, as well as customized packaging programs for companies with complex packaging challenges and single-source packaging programs for multi-location companies.
“The addition of ‘+Packaging’ to our company logo is an exciting milestone that signifies the intentional growth of our packaging capabilities over the past seven years and signals our plan to continue the strategic expansion of our packaging business,” stated Vice President of Packaging Chris McCabe. “Our growth trajectory has been fueled by strong partnerships with leading suppliers in the industry, multiple strategic acquisitions, and by bringing together a team of packaging experts who embrace our customer-centric approach.”
McCabe added “Our corporate management and strategic accounts teams, sales professionals, automation experts and certified technicians have extensive experience with a wide array of markets and industries, including manufacturing, food and beverage, pharmaceuticals, e-commerce, and fulfillment and distribution. They all share my excitement with where we are as a company and our bright future as we continue to grow our packaging business.”
In January, 2018, the company introduced its own packaging materials line as part of its continued commitment to providing customers with best-in-class packaging solutions. The Castle® product line now includes acrylic, hot melt and reinforced water-activated carton sealing tapes as well as an extensive offering of stretch film.
“We plan to invest in and grow our packaging business while remaining steadfast in our commitment to provide valued customers with best-in-class paper, print, wide format and facility supplies products and solutions, as well as envelopes from our state-of-the-art converting operation,” stated Mitchell. “That commitment includes expanding our wide format media and equipment offering and services to printers, sign shops and end users. We’re incredibly excited about what’s ahead for Mac Papers and Packaging.”
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About Mac Papers and Packaging
One of the largest wholesale distributors in the southeastern United States, Mac Papers and Packaging is a trusted distribution partner for paper and print, packaging materials and equipment, wide format products and equipment, facility supplies and office products. The company also converts and prints an extensive range of standard and custom envelopes at its state-of-the-art converting facility in Jacksonville, Florida. The First Coast city is also home to the company’s headquarters office. Founded in 1965, Mac Papers and Packaging operates distribution centers and retail stores throughout the Southeast.
Mac Papers and Packaging is owned by Monomoy Capital Partners, a private equity firm with $1.6 billion in committed capital that invests in middle-market businesses in the manufacturing, industrial, distribution and consumer products sectors. To learn more, please visit macpapers.com.
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904.263.5628
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Mac Papers and Packaging Announces New Chief Financial Officer
Mac Papers Announces New Chief Financial Officer
Ron Crowell brings over 25 years of finance leadership and extensive M&A experience to role
JACKSONVILLE, Fla. (June 9, 2020) – Mac Papers, one of the largest merchant distributors in the southeastern United States, announced today the addition of finance executive Ron Crowell as the company’s new Chief Financial Officer. Crowell joins the company as Greg Gay, Mac Papers’ CFO for the past 10 years, transitions into retirement.
Crowell brings over 25 years of finance leadership to the role, most recently as CFO for APR Energy, a Jacksonville-based global provider of power solutions. Prior to joining APR Energy, Crowell served as Senior Vice President of Finance for World Fuel Services, Inc. for approximately six years.
“I’m thrilled that Ron has joined our leadership team,” stated Rick Mitchell, Mac Papers President and Chief Operating Officer. “In addition to extensive finance expertise, Ron brings a wealth of M&A experience – skills that will greatly assist Mac Papers in its strategic growth trajectory.”
Gay has accepted an independent director position on the Mac Papers Board of Directors for Monomoy Capital Partners, the private equity firm that acquired Mac Papers earlier this year.
“I greatly appreciate Greg’s many valuable contributions during his tenure at Mac Papers, especially his excellent work and partnership through numerous acquisitions and the recent sale of Mac Papers to Monomoy,” stated Mitchell. “We are pleased that Greg will continue to be involved with the business through his new role on the Mac Papers Board.”
About Mac Papers
One of the largest wholesale distributors in the southeastern United States, Mac Papers is a trusted distribution partner for paper and print, packaging materials and equipment, wide format products and equipment, facility supplies and office products. The company also converts and prints an extensive range of standard and custom envelopes at its state-of-the-art converting facility in Jacksonville, Florida. The First Coast city is also home to Mac Papers’ headquarters office. Founded in 1965, Mac Papers operates branch locations and retail stores throughout the Southeast.
Mac Papers is owned by Monomoy Capital Partners, a private equity firm with $1.6 billion in committed capital that invests in middle-market businesses in the manufacturing, industrial, distribution and consumer products sectors. To learn more, please visit macpapers.com.
Media Contact
Caryn King
[email protected]
904.263.5628
Get in Touch Today!
Count on the benefits that come from our commitment to providing exceptional local management, inventory and sales expertise.
Products
Paper
Packaging
Wide Format
Envelopes
Facility Supplies
Resources
Order Online
View Catalog
Pay My Bill
Careers
Company
About Us
Environment
Blog
Contact Us
Follow Us!
© 2023 Mac Papers, LLC All Rights Reserved. | Privacy Policy | Terms and Conditions
Get In Touch Today!
Count on the benefits that come from our commitment to providing exceptional local management, inventory and sales expertise.
Follow Us!
